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WordPress 500 error - PHP Fatal error: require_once() Failed opening ... /wp-load.php on line 37

June 12, 2021

Today I got a call from a client having 500 error on their WordPress website and cannot access the admin dashboard.
I checked the web server error log and it says that wp-config.php failed to open stream: Permission denied

For security issues, we set our wp-config.php permission to 600.

This typically occurs when scripts are being executed with the permissions of the apache user, "nobody", instead of the owner of the scripts ( the cPanel user ).

We had this issue with the recent Cpanel software update. To fix the issue we installed mod_ruid2.

If you don't have root access to your hosting an easy fix is to set permission for wp-config.php to 644.

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